Though CheapCarribean.com has some valuable information about cruising and the Caribbean, we found the website difficult to navigate and felt that CheapCaribbean.com delivered quirky search results.

For example, when we searched for general Caribbean cruises, the results often only included one cruise line. When we tried to search cruises by a specific cruise line, the search tool included cruises offered by other cruise lines. Also, CheapCaribbean.com has a booking process that requires more steps than most cruise services we reviewed. This inconsistency and inconvenience is why CheapCaribbean.com is ranked 11th in our cruise services review.

But CheapCaribbean.com's customer support is excellent. CheapCaribbean.com has a toll-free number so you can talk with a representative 24/7. You can also send email or start a live chat, but the FAQs section is CheapCaribbean.com's forte—this service provides answers to most novice questions about cruising.