Wal-Mart Vacations Reviewer's Comments

During the last decade, the name Wal-Mart has become synonymous with low-price guarantees; the legacy continues with Wal-Mart Vacations. This service offers information on the ports of call, a streamlined booking process and, of course, a low price guarantee.

More features, including an assortment of photos and articles on Caribbean cruises, would help users feel confident about choosing a cruise package.

Wal-Mart Vacations offers versatile search tools that allow you to search by destination, ship, length of cruise and departure date. This site also includes a tool that allows you to compare cruise packages.

The booking process at Wal-Mart Vacations is comparable to that of our Gold Award cruise service with tools capable of searching and sorting vacation packages by destinatio n, departure port, date, length, cruise line, inland cruise ports and ships. Once you have an idea of what you're looking for, use the advanced search to narrow your op tions and find the ideal cruise.

Wal-Mart Vacations has an efficient booking process—you only have a few booking pages to fill out. Text fields and drop-down menus make the process easy to understand and a gauge on the booking page shows you exactly how far along you are.

Wal-Mart Vacations offers many helpful customer support options, such as email, a FAQs page, and a toll-free number that connects you to a specialist 24 hours a day, seven days a week.